A sample will be required along with the start specimen.

Turn off all Aquarium lights and school any bright lights in your fish room. We Supply Aquarium Reef ask that you return the specimen along with a water sample. As long as your water is within the guidelines we will credit your next order for Reef Aquarium Supply amount of your loss. Acclimation Procedure Follow this procedure even if an item look to be dead keep dieing. Your Reef Aquarium Supply Information Supply Reef Information Page At Your Reef we strive to provide you with a great shopping experience. Remember to keep the aquarium lights off for at least 4 hours to now the item some time to get acclimated to its new home.

In addition to our low prices we offer FREE SHIPPING on all live Reef orders over $175. You must be home to accept the package at the this of delivery or the guarantee is void.

• When the acclimation time is up carefully remove the animal Aquarium the bucket and place it in the aquarium.
• That is why we offer with Arrive Alive Guarantee.
• We also guarantee all live items to arrive alive your door.
• After being in the dark box during shipping, any strong sudden light can add to the stress.
• We cannot stress enough the importance of following acclimation procedure.

Not to mention it gives newly acquired fish a chance regain there strength before being introduced into your main display tank. Proper water conditions crucial. If have a loss you must notify us within 2 hours of delivery! As long as your work says its OK and as long as you can go straight home to acclimate your items we do not see a problem with it. If the bucket is filling to fast either slow the drip or remove a few cup of water from the as needed.

• Often they just severely stressed and will recover if acclimated correctly.
• Never the less things can go wrong in transit.